LEGAL REFERENCE

Your Privacy Matters to Us

We built pilot77 around your account security and data protection. Every transaction you make through DANA, OVO, GoPay or QRIS stays encrypted and private. This policy explains exactly...

Data EncryptedAccount SecurePayment ProtectedYour ControlTransparent Policy
Explore Games Read FAQ
pilot77 Your Privacy Matters to Us

How We Protect Your Information

pilot77 collects only the information needed to run your account, process payments through DANA, OVO, GoPay and QRIS, and comply with local regulations in supported regions. We use industry-standard encryption for all data transfers. Your personal details are never sold to third parties. We retain account information for as long as your account is active, plus a retention period required by law.

If you close your account, we securely delete your data according to our retention schedule. Where local law permits, you can request access to, correction of, or deletion of your personal information by contacting our support team.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

HELP CHANNELS

Questions About Your Privacy

Email Support Reach our privacy team at [email protected] with any questions about how we handle your data, account security or payment information.
Live Chat Open the chat widget in your account lobby to speak with our team about privacy concerns, data requests or account protection in real time.
Account Settings Manage your privacy preferences, communication settings and data sharing options directly from your account dashboard at any time.
TRUST MARKERS

Why You Can Trust Our Privacy Approach

Encryption Standard

All data transfers use TLS 1.2 or higher encryption. Your payment details and account credentials are protected by the same security protocols used by major financial institutions.

No Third-Party Sales

We never sell your personal information to advertisers, data brokers or external companies. Your data stays within pilot77 and our trusted payment processors.

Regular Security Audits

Our systems undergo quarterly security reviews by independent auditors to ensure compliance with data protection standards and identify potential vulnerabilities.

Transparent Logging

We maintain detailed logs of who accesses your account and when. You can review login history and active sessions from your account settings.

Compliant Payment Processing

DANA, OVO, GoPay and QRIS transactions are processed through certified payment gateways that meet Indonesia's financial data protection requirements.

Data Breach Response

If a security incident occurs, we notify affected users within 48 hours and provide guidance on protecting your account. We maintain cyber insurance coverage.

How Our Privacy Policy Compares

Data Minimization
We collect only what's necessary for account operation and payment processing, not browsing history or device fingerprinting.
User Rights
You can request access, correction or deletion of your data. We respond to verified requests within 14 days as required by local law.
Cookie Transparency
Our cookie banner explains each tracking tool. You can disable non-essential cookies without losing core account functionality.
Payment Data Separation
DANA, OVO, GoPay and QRIS payment details are tokenized and never stored on our main servers, reducing breach risk.
Vendor Accountability
All third-party vendors sign data processing agreements. We audit their security practices annually and require the same encryption standards we use.
Policy Updates
When we change this policy, we notify you 30 days in advance and explain what changed. You can review the full version history on this page.
No Forced Consent
You can use pilot77 without agreeing to optional data sharing. Only essential privacy terms are required to open and maintain your account.
SERVICE CONTEXT

What This Policy Covers

Account Registration Your name, email, phone number and identity verification details are...
Payment Processing When you deposit via DANA, OVO, GoPay or QRIS, we...
Gameplay Activity We log your session times, game selections and account balance...
Communication Preferences You control whether we send promotional emails, SMS updates or...
Device Information We collect your IP address, browser type and device model...
Support Interactions Chat transcripts and email exchanges with our team are stored...

Privacy Policy Questions

We retain your account data for 12 months after closure to comply with financial regulations in supported regions. After that period, we securely delete all personal information. You can request earlier deletion by contacting [email protected].

Yes. Log into your account, go to Settings > Privacy & Data, and select 'Download My Data'. We'll email you a complete record of your personal information, transactions and activity within 7 business days.

No. Payment credentials are tokenized by our payment processors and never stored on our main infrastructure. We receive only transaction confirmations and your account balance updates.

We maintain cyber insurance and notify all affected users within 48 hours with guidance on protecting your account. We also file a report with local authorities and conduct a full security audit before resuming normal operations.

We never sell your personal information. We share data only with payment processors (DANA, OVO, GoPay, QRIS), fraud-detection services and legal authorities when required by law in supported regions.

Absolutely. Go to Settings > Communication Preferences and toggle off promotional emails, SMS or push notifications. You'll still receive essential account alerts like login confirmations and withdrawal updates.

We use cookies to keep you logged in, remember your preferences and detect fraud. Non-essential tracking cookies require your consent. You can disable them in your browser settings without losing core account features.